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Billing Questions

How to Pay Your Bill:

Automatic Bank Deduction - With this option you will never have to worry whether your payment reaches us before it's past due. The exact amount is automatically deducted from your checking account on the 10th day of each month. You will continue to receive an itemized statement of your phone charges. Just call or stop by the office to inquire.

By Mail - A return envelope and payment slip located on the bottom of the front page of your bill are included in your monthly statement. Your payment is due on the 15th of the month.

In Person - Our office is located at 110 W. 17th Street, Falls City, Nebraska. We are open from 8:00 A.M. to 5:00 P.M. Monday through Friday. We do have a secured drop box available outside our business office.

When is My Telephone Bill Due? - You should receive your telephone bill on the first of each month. The bills are due by the 15th of the month and are considered delinquent thereafter. A "Final Notice" reminder will be mailed out on or about the 22nd. If you are unable to pay your bill by the "Final Notice" date, please call the Business Office and make arrangements for payment. If your account becomes delinquent and no prior arrangements have been made, service is subject to disconnection.

If your service is disconnected, you will be charged a $20.00 reconnection fee plus all outstanding charges must be paid in full.

If a check payment would be returned for insufficient funds, you must pay for the check immediately with a money order or cash. There is a $15.00 return check charge plus all outstanding charges and a $20.00 reconnect fee must be paid before the service will be activated again.